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y política de privacidad

1. Privacy Policy.

Your privacy and trust are very important to DYSAL, SAPI DE CV (hereinafter "DYSAL"), therefore, we want to make sure that you know how we safeguard the integrity, privacy and protection of your personal data, in compliance with the Federal Law on Protection of Personal Data in Possession of Individuals and its Regulations (hereinafter and as a whole "LFPDP").

In terms of the LFPDP, DYSAL is responsible for collecting your personal data, as well as those of its client, the use that is given to them and their protection, and, therefore, DYSAL is committed to guaranteeing the privacy of the Information and personal data that you provide of your represented, as well as the legitimate, controlled and informed treatment thereof.

2. Data of the Responsible.

DYSAL is a Public Limited Investment Company of Variable Capital, of Mexican nationality, with business address located at Paseo Tollocan Km 53.9, Lerma, State of Mexico, CP 52004, duly registered in the Public Registry of Commerce of Mexico City, under Commercial folio number 205904, and before the Federal Register of Taxpayers of the Tax Administration Service of the Ministry of Finance and Public Credit (“RFC”) under the code DYS-950802-GB3.

In order to learn more about our products, services and privacy policies, among others, we would greatly appreciate contacting us at:

Address: Paseo Tollocan Km 53.9, Lerma, State of Mexico, CP 52004.


Phone: 8288 9040

3. Purpose of the processing of Personal Data

The information and other personal data that you and your client provide to DYSAL will be used solely and exclusively for the purposes indicated below:

Personal information will be used for the purpose and performance of activities of the DYSAL corporate purpose.

For the purposes indicated in these Policies and Privacy Notice, we may collect your personal data in different ways: when you provide it to us directly; by phone, through one of our representatives and / or when we obtain information through other sources that are permitted by law.

Therefore, we inform you that the completion of any form or request, either physically and on paper, on which your autograph signature is stamped, either: (i) at the DYSAL address; and / or (ii) through a DYSAL representative who visits you; and / or (iii) the remission by means of an email addressed to any of our mailboxes, implies your acceptance and express consent of your represented to these Policies and Privacy Notice, as well as the authorization and consent for DYSAL to use, treat and safeguard the information and personal data that you and / or your client provide to DYSAL for the purposes set forth in these Policies and Privacy Notice.

4. Personal Data and Security Measures.

DYSAL requests and collects personal information from its customers, suppliers and visitors in order to provide the services and products that they request. Notwithstanding the foregoing, DYSAL guarantees that access to your and / or your client's personal information is limited only to those DYSAL employees with whom it deems necessary to have contact with it, in order to provide the service and / or product that you request from us, in an appropriate and timely manner.

DYSAL has established and adopted the appropriate security levels for the data provided by you and / or your client and, additionally, has installed all the means and measures at its disposal to avoid, as far as possible, the loss, wrong use, damage, copy, destruction, alteration, unauthorized access and extraction thereof. In this sense, DYSAL has security measures for administrative, technical, physical, electronic and procedural protection, which comply with the provisions in force that the LFPDP, said measures being the same as those that DYSAL uses to protect its own information and personal information. However, the foregoing, by accepting these Policies and Privacy Notice, you and / or your client expressly accept and acknowledge that DYSAL will not be responsible for the unauthorized access and use of said information by third parties in violation of the systems. security that DYSAL has installed.

In the event of security breaches occurring in any phase of the treatment that significantly affect the economic or moral rights of your client, DYSAL will immediately inform you of this situation, so that you and / or your client can take the corresponding measures. to defend your rights.

In the same way, DYSAL undertakes that these Policies and Privacy Notice are respected at all times by it or by third parties with whom DYSAL has a legal relationship, as well as to keep and demand that confidentiality be kept with respect to them, even after the end of the relationship that binds DYSAL with you and / or your client.

DYSAL may collect all or some of the following personal data: (i) Identification data: full name, place and date of birth, nationality, age, marital status, gender, (ii) Contact information: address, email, landline phone and cell phone.

DYSAL undertakes to keep the maximum protection and confidentiality regarding the information and personal data that you and / or your client provide, as well as to use it only for the indicated purposes.

DYSAL presumes that the information and personal data that you and / or your client have provided are true, correct and exact. In this sense, it corresponds solely and exclusively to you and / or your client, to update your own data and that of your client, without any responsibility of DYSAL.

DYSAL does not sell or rent personal information of its clients, suppliers, workers, employees, advisors and other persons who provide personal information to DYSAL to any person, whether physical or moral, national or foreign, public or private, except in cases where those that the LFPDP expressly obliges DYSAL to reveal or transmit it without the consent of its owner.

5. Cookies and Web Beacons


We inform you that on our website we do not use cookies or web beacons to obtain personal information.

6. "ARCO" Rights.

At any time, you and your client will have the right to access, rectify, cancel and oppose all the personal data and information provided and, therefore, you and your client are and will be the sole and exclusive responsible for the veracity of the data that you provide to DYSAL.

You have the right to access, rectify and cancel your personal data and that of your client, as well as to oppose their treatment or revoke the consent that you have given us for this purpose, through the procedures that we have implemented:

The mechanisms that have been implemented for the exercise of these rights are through the presentation of the respective request. For this, it is necessary that you send a written request which must contain:

  1. The name of the owner and address or other means to communicate the response to your request;

  2. The documents that prove the identity, where appropriate, the legal representation of the owner;

  3. The clear and precise description of the personal data of which you seek to exercise any of the aforementioned rights; Y

  4. Any other element or document that facilitates the location of personal data.

Applications will be received at our address located at Paseo Tollocan Km 53.9, Lerma, Estado de México, CP 52004, or you can contact us by phone 8288 9040 or by email at

Within a maximum period of 10 business days, after receipt of the corresponding request, or where appropriate, the ratification of the request, we will respond to your request and inform you at the address or email that you indicate, about the origin of the same. .

If you have questions or suggestions regarding our Policies and Privacy Notice, or if you and your client wish to exercise your right of access, rectification, cancellation or opposition in accordance with the LFPDP, we would greatly appreciate contacting any of our representatives in accordance with the aforementioned data.

7. Modifications to these Policies and Privacy Notice.

DYSAL reserves the right to make modifications or updates to these Policies and Privacy Notice at any time, in order to attend to new legislation, internal policies or new requirements for the provision or offering of our services or products. These modifications will be available to the public through the following means: (i) visible advertisements in our establishment; (ii) brochures or brochures available at our establishment; (iii) on our website, in the Privacy Notice section; (iv) or we will send them to the last email you have provided.

Your personal data will be processed only for the time necessary in order to fulfill the purposes set forth in this PRIVACY NOTICE, in accordance with the provisions of the applicable legislation and / or legal provisions.

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